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Brief Overview of Standard Facility Audi

We conduct audits after six months on every site to fill in the gaps, if any. The audits are conducted for the gamut of services that we provide at a particular site to identify various gaps and to provide action plan to overcome these gaps. For example our scope of services at a standard commercial site is as follows:

  • Electrical/Mechanical
  • Housekeeping
  • Security Services
  • Liaison with Govt. services
  • Helpdesk
The Standards organization Structure is as follows.

Property Manager

Asst Facility Manager (Elec/Mech)

  • Electricians
  • HVAC Operators
  • UPS Controller
  • Plumbers
  • Carpenter

Property Manager

Asst Facility Manager (Soft Services)

  • Security Manager
  • Security Supervisor
  • Security Guards
  • Housekeeping
  • Supervisors
  • Houseboys
  • Gardeners
  • Liftman

Audit Report.
Onetouch Facilities Management

Audit report
Modify SLA’S and Design Processes as per the requirement
Prepare MIS
Fortnightly Night Visits, Periodical visits by the Auditors

STANDARD SLA’S & KPI’S

The facility management division of Plus Properties extended its processes and systems, which subsequently over the years have been modified to suit U.A.I. conditions. In the subsequent paragraphs we are listing the standard SLA’S which later are customized to the client’s need as per site conditions.

Standard Facility Audit.

Documentation

  • Check Log Books
  • Check Acceptable Limits
  • Check MMR
  • Check Official Letters
  • Check Checklists
  • Inventory Control

Equipment Condition

  • Check whether preventive
  • Maintenance sheet maintained or not.
  • Check for AMC’s
  • Plan next yearly planner
  • Check for new equipments installed.
  • Check for new equipments required.

Scrutinize Manpower

  • Optimize Manpower
  • Interview each individual on our roll
  • Briefing of the Individuals to be done by auditors
  • Rotation of manpower every six months

Complaints

  • Manpower
  • Reason / Nature of complaints
  • Increment of any individual if any, based on performance

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